YOUR RIGHTS :
When it comes to your health information, you have certain rights. This section explains your rights and some of our responsibilities to help you.
When it comes to your health information, you have certain rights. This section explains your rights and some of our responsibilities to help you.
You can ask to see or get an electronic or paper copy of your medical record and other health information we have about you. Ask us how to do this.
Note : The Conditions of Participation for Home Health require that at your request, we provide a copy, or a summary, of your health information free of charge at the next home visit, or within four business days from the date of your request.
Note : For Hospice we will provide a copy, or a summary, of your health information, usually within 30 days of your request. We may charge a reasonable, cost-based fee.
You can ask us to correct health information that you think is incorrect or incomplete. Ask us how to do this.
We may say “no” to your request, but we will tell you why in writing within 60 days.
You can ask us to contact you in a specific way, for example, home or office phone, or to send mail to a different address.
We will comply with all reasonable requests.
You can ask us not to use or share certain health information for treatment, payment, or our operations.
We are not required to agree to the request, and we may say “no” if it would affect your care.
If you pay for a service or health care item out-of-pocket in-full, you can ask us not to share that information for the purpose of payment or our operations with your health insurer.
We will say “yes” unless a law requires us to share that information.
You can ask for a list (accounting) of the times we have shared your health information for six years prior to the date you ask, who we shared it with, and why.
We will include all the disclosures except for those about treatment, payment, health care operations, and certain other disclosures, (such as any you asked us to make).
You can ask for a paper copy of this notice at any time, even if you have agreed to receive the notice electronically. We will provide you with a paper copy promptly.
If you have given someone Medical Power of Attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your health information.
We will make sure the person has this authority and can act for you before we take any action.
You can file a complaint if you feel we have violated your rights, by contacting us using our compliance hotline at 888-452-0090 or www.hotline-services.com or by calling the agency directly and asking for the privacy officer.
You can also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by:
Sending a letter to : 200 Independence Avenue, S.W. Washington, D.C. 20201
Calling 1-877-696-6775
Visiting hhs.gov
We will not retaliate against you for filing a complaint.
For certain health information, you can tell us your choices about what we share. If you have a clear preference for how we share your information in the situations described below, talk to us. Tell us what you want us to do, and we will follow your instructions.
Note: If you are not able to tell us your preference, for example if you are unconscious, we may go ahead and share your information if we believe it is in your best interest. We may also share your information when needed to lessen a serious and imminent threat to health or safety.
We may contact you for fundraising efforts, but you can tell us not to contact you again.
We are allowed or required to share your information in other ways - usually in ways that contribute to the public good, such as public health and research. We have to meet many conditions in the law before we can share your information for these purposes. For more information see: hhs.gov
We can share health information about you for certain situations such as:
We can use or share your information for health research.
We will share information about you if state or federal laws require it, including with the Department of Health and Human Services, if it wants to see that we are complying with federal privacy law.
We can share health information about you with organ procurement organizations.
We can share health information with a coroner, medical examiner, or funeral director when an individual dies.
We can use or share health information about you:
We can share health information about you in response to a court or administrative order, or in response to a subpoena.
We are required by law to maintain the privacy and security of your protected health information.
We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information.
We must follow the duties and privacy practices described in this notice and give you a copy of it.
We will not use or share your information other than as described here unless you tell us we can in writing. If you tell us we can, you may change your mind at any time. Let us know in writing if you change your mind.
For more information see: hhs.gov.
We comply with applicable federal civil rights laws, including the Affordable Care Act (ACA), section 1557 and do not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation or gender identity.
We can change the terms of this notice, and the changes will apply to all information we have about you. The new notice will be available upon request, in our office, and on our website.
This notice is applicable to Frontpoint Health , LLC and its affiliates.